Managed IT Services That Improve Your Business

ProSuite by MainSpring combines managed IT services, strategic vCIO leadership, and automation to turn technology from a cost center into a performance driver.

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Stop Maintaining IT. Start Driving Business Forward

Most IT providers focus on three things:

  • Manage hardware, software, and cloud systems
  • Protect your network and data
  • Provide help desk support

That keeps your business running, but it doesn’t necessarily move it forward.

At MainSpring, we built ProSuite to be different.

ProSuite is a fully managed IT model designed to turn technology into a performance driver, combining:

  • Services (support + cybersecurity)
  • Strategy (vCIO leadership + planning)
  • Automation (ROI-driven process improvement)

It’s designed for organizations that want technology aligned with business outcomes, not just break/fix resolution.

What Is ProSuite?

ProSuite is MainSpring’s comprehensive managed IT services framework.

It integrates three core layers:

Managed IT Services
Strategic Security
Automation

This is the operational backbone of your environment.

  • Hardware & software lifecycle management
  • Network management
  • Cybersecurity protections
  • Cloud infrastructure
  • Microsoft 365 management
  • Lightning-fast, US-based, white-glove help desk support 

We don’t just respond to issues.

We measure performance, continuously optimize, and maintain high accountability standards.

Technology without strategy creates waste.

Every ProSuite client receives executive-level guidance through:

  • Strategic vCIO leadership
  • A forward-looking IT Roadmap
  • A structured, continuous compliance service & Scorecard
  • Budget planning & forecasting
  • Risk management oversight

You’ll know:

  • Where you stand
  • Where you’re vulnerable
  • Where you’re investing
  • What’s coming next

We don’t guess. We measure.

This is where most IT providers stop, but it’s where we accelerate.

The greatest ROI opportunity in most organizations isn’t hardware or support.

It’s your employees’ time that leads to silent profit leaks:

  • Manual processes
  • Spreadsheet workarounds
  • Disconnected systems
  • Repetitive tasks

Through ProSuite’s Automation layer, we:

  1. Identify automation challenges
  2. Calculate the measurable ROI of fixing them
  3. Develop and deploy streamlined solutions
  4. Repeat the process continuously

The result:

  • Increased employee efficiency
  • Reduced operational friction
  • Improved user experience
  • Higher profitability

Technology starts working for your business, instead of the other way around.

Partners & Certifications

Microsoft Solutions Partner (Modern Work)
AWS Certified Partner
National Cyber Security Alliance (NCSA)
Claris
Google Workspace
PreVeil
KnowBe4
GSA Schedule Contract
NIH CIO-SP3
HubSpot

As a Solutions Partner for Modern Work, MainSpring demonstrates broad capability to help our clients boost their productivity and make the shift to hybrid work by using Microsoft 365. We have a commitment to training and accreditation, and we've delivered solutions that lead to customer success.

MainSpring is a distinguished AWS Certified Partner, recognized for their exceptional expertise and commitment to delivering top-notch solutions on the Amazon Web Services (AWS) platform. As a trusted advisor for AWS, MainSpring fosters robust connections for their clients' organizations, offering unparalleled service and technical proficiency.

MainSpring partners with the National Cyber Security Alliance (NCSA) in order to help create and implement education and awareness efforts that can empower business leaders and their organizations with the information they need to keep their systems and their data safe and secure online, as well as encourage a culture of cybersecurity.

MainSpring has been a Claris Platinum member since the group’s inception in 1996. As a strategic partner, MainSpring works with Claris in joint customer opportunities. They offer multiple services and complete solutions using the FileMaker platform.

Through a strategic alliance with Google Workspace, a premier provider of collaborative productivity solutions, MainSpring empowers clients to enhance their cybersecurity posture. Leveraging Google Workspace's innovative platform, MainSpring equips clients with the tools and insights necessary to protect sensitive data and reinforce robust security measures in the ever-evolving digital environment.

MainSpring is a CMMC Proven Partner with PreVeil.

By partnering with PreVeil, a leading provider of encrypted email and file sharing solutions, MainSpring empowers clients to fortify their cybersecurity defenses and achieve CMMC compliance with clarity and confidence. With PreVeil's innovative platform, MainSpring equips clients with the tools and knowledge needed to safeguard sensitive data and uphold robust security measures in today's digital landscape.

By partnering with KnowBe4, the world’s largest security awareness training and simulated phishing platform, MainSpring is able to help clients mitigate risk and exposure and teach staff members how to become savvy in recognizing threats.

Certified Small Business

  • GSA Schedule Number: GS-35F-363GA
  • DUNS number: 809100498

The Chief Information Officer – Solutions and Partners 3 (CIO-SP3) contract is a Government-Wide Acquisition Contract (GWAC) for IT Solutions. Under this 10-year, $20 billion indefinite-delivery, indefinite-quantity (IDIQ) contract vehicle, MainSpring provides IT solutions in many task areas, including health, scientific, biomedical, and information management requirements, for numerous federal agencies.

  • DUNS number: 809100498

MainSpring is a HubSpot Solutions Partner. The Solutions Partner Program is an ecosystem of experts that offer marketing, sales, customer service, web design, CRM, and IT services. It’s a global community that believes putting customers first is the key to growth, and enables its members to offer a wide breadth of more sophisticated solutions across the entire customer experience.

Who ProSuite Is For

ProSuite is built for organizations that:

If you’re looking for simple break-fix support, we’re probably not the right fit.

If you’re looking for a long-term strategic partner, we should talk.

Industries We Support

While ProSuite is service-focused, we bring deep experience in:

Built-In Accountability: The ProSuite Scorecard

Most MSPs claim to be proactive. We measure it.

Through our proprietary ProSuite Scorecard, we track your IT posture across key operational, security, policy, and automation benchmarks. And, we do this through a continuous compliance methodology.

The goal is continuous improvement toward 100% alignment.

You’ll always know:

AI Springboard: Secure Your Foundation & Accelerate AI Adoption.

AI is reshaping how organizations operate, but it can introduce risk if your environment isn’t ready.

ProSuite includes AI Springboard, a structured approach to responsible AI adoption.

We help you:

Frequently Asked Questions

We combine Services, Strategy, and Automation into a single framework focused on measurable business outcomes.

No. We can fully manage IT or operate in a co-managed model to augment your team.

We identify inefficient workflows, calculate ROI, and build automation solutions that reduce manual labor and increase profitability. We can use the existing tech investments you have or build new ones.

Yes. Cybersecurity is foundational inside ProSuite, not an add-on.

Typical onboarding ranges from 4-6 weeks, depending on the environment complexity.

Yes. Our AI Springboard solution ensures your environment is secure and governed before enabling tools like Copilot or AI solutions.

Ready To Improve Your IT?

Talk to us! 

Get a custom assessment and see how ProSuite fits your organization.

Or, if you want a starting point, check out our pricing for managed IT services.