Meet MainSpring

MainSpring consultants are fun, innovative and diverse, but there’s also one common thread—we believe in the idea of a legacy. Learn how our story, values and approach create a culture and impact that’s undeniable.

Read the story

MainSpring leadership

Marshall Micheals

CEO

Marshall Micheals

CEO

Marshall is the CEO and founder of MainSpring. His goal every day is to create a community of employees, clients and partners that help people create a legacy of success—in life and in business. From a three-person company in 1993 to more than 50 employees in four states supporting clients at home and abroad, Marshall remains focused on growth. He earned the 2014 Smart CEO Innovator Award, but is most proud of the countless employee-earned honors and being named one of the D.C. area’s best places to work.

He enjoys his family, loves to exchange stories, and shares his pain as a Kansas City Chiefs and Washington Capitals fan every chance he gets.

Brenda Sneed

Chief Financial Officer

Brenda Sneed

Chief Financial Officer

Brenda Sneed has been with MainSpring since 1997. As Chief Financial Officer, she is responsible for the financial, administrative and risk management operations of the firm. Brenda’s legacy has been building our employee and community programs that have earned numerous awards for employee growth, engagement and retention.

Prior to MainSpring, she developed corporate quality programs with Chase Manhattan Bank in New York and QVC in Pennsylvania. Brenda has twice been nominated for the Human Resource Leadership Award of Greater Washington, is active in the Poolesville community and is a past member of the D.C. Chapter’s Women’s President Organization. When not cheering for the Clemson football team, Brenda loves to cook and travel.

Tom Keller

Tom Keller

President, COO

Tom Keller

President, COO

Tom Keller joined MainSpring in 1999 as a client liaison in the cabling department, then created and developed the first iteration of the managed services offering and finally joined the consulting ranks.

As President and Chief Operating Officer, Tom oversees the development, management and growth of the MainSpring government consulting division as well as the ProSuite Support Centre. Tom borrows from his years of government experience to implement process-based consulting standards and resolution strategies across the firm.

A music enthusiast and fan of all things Philadelphia, Tom is most enthusiastic about being a dad to his three kids.

Ray Steen

Chief Strategy Officer

Ray Steen

Chief Strategy Officer

Ray Steen has been with MainSpring since 2014 and has 18 years of experience in strategy, consulting and communications. Ray oversees high-level consulting with new and existing clients, professional services engagements and strategic partnerships.

Prior to MainSpring, he worked for General Dynamics and Booz Allen Hamilton as a strategic communications officer for the U.S. Army and stakeholder outreach project manager for the Department of Homeland Security. Ray also served as a national spokesperson for the American Red Cross.

Ray’s a fantasy sports nut, Bears and Celtics fanatic, coach and dad to five kids.

Jeremy Kaikko

Virtual Chief Information Officer

Jeremy Kaikko

Virtual Chief Information Officer

Jeremy joined MainSpring in 2000, completing a brief stint in the cabling division before becoming a technical consultant. For the next 10 years he worked directly with clients and managed the group before transitioning to his role as MainSpring’s virtual vCIO. Jeremy works with business owners and execs to align IT strategy to organizations’ strategic business initiatives. His experience as an IT consultant and role as a business leader at MainSpring arms him with valuable insights and reach back into the firm and its partners to help clients grow and get better control of their mission.

Jeremy loves watching the Capitals, Chiefs and Terps whenever he can, although with two little ones at home, that isn’t always possible. He’s also the reigning MainSpring Fantasy Football Champion.

Chuck Melton

Business Development Manager

Chuck Melton

Business Development Manager

Chuck Melton joined MainSpring in 2006 and has over 12 years of application development experience. Initially an application developer then project manager, Chuck is now a business development manager at MainSpring. Chuck consults prospects on their custom development project ideas and helps them realize their goals. His broad experience with business processes allows him to provide input and insights clients need to ensure a successful development project.

Prior to joining MainSpring, Chuck spent several years as a support contractor for FileMaker Inc., and Apple Computer. Chuck is a die-hard Ravens and Orioles fan, and spends his free time attending live music events, woodworking and cooking.

Erick Roberts

Senior Engineer / MC4 Site Lead

Erick Roberts

Senior Engineer / MC4 Site Lead

Erick Roberts joined MainSpring in 2000 as a network engineer for the US Army Center for Environmental Health Research. In 2008, he joined MC4, working first on the Research and Development team before becoming the Integration Team Lead in 2013. Erick became a MainSpring Site Lead in 2015.

As Site Lead, Erick manages the MainSpring engineering staff supporting the MC4 contract. Erick has traveled the world while supporting the Army for the last 17 years, and currently oversees the development of the Army’s Electronic Medical Records system.

In his spare time, Erick is a guitar “nerd” and a passionate supporter of Tesla and SpaceX. He is also a lifelong fan of the New York Mets and Jets, and believes both teams will soon embark on their respective “golden ages,” winning multiple championships.

Tony Blevins

Professional Services Manager

Tony Blevins

Professional Services Manager

Tony Blevins joined MainSpring in 2007 as a systems engineer with the Support Centre. There, Tony managed our ProSuite technical support staff who help our clients be more productive with their technology. Tony currently manages our professional services team, working directly with clients, implementing best practices and automation standards to streamline efficiencies.

Prior to MainSpring, Tony was enlisted in the Army where he started his IT career in 2003. Afterward, Tony served as consultant for the Department of Energy. Today, he uses his experiences serving the government to implement a wide-range of battle-tested solutions for public, private and nonprofit MainSpring clients. Tony enjoys traveling and spending time with his wife and young son.

MainSpring innovators

Angela Price

Technical Writer & e-Learning Developer

Angela Price

Technical Writer & e-Learning Developer

Angela joined MainSpring in 2015 as a technical writer and e-Learning developer. She has been supporting MainSpring’s US Army Military Communications for Combat Casualty Care (MC4) client since 2010, specializing in training development and coordination. An active member of the Association for Talent Development (ATD), Angela stays current on new research and trends in training and employee development.

Angela enjoys listening to live music, chauffeuring her sons to activities, baking, reading, and coloring–but ALWAYS inside the lines.

Kurt Schneider

Virtual Chief Information Officer

Kurt Schneider

Virtual Chief Information Officer

Kurt Schneider joined MainSpring in 2016 and is a virtual Chief Information Officer (vCIO). He brings 20 years of experience working in management and business development. Prior to MainSpring, he worked with various for-profit and nonprofit organizations that spanned from the East coast to the Midwest.

Kurt enjoys exploring the lively downtown area of Frederick, Md., especially on First Saturdays when small businesses host themed events for the community. Despite his relocation, he still cheers for his hometown Philadelphia Eagles. He is also an avid college basketball fan—specifically of his alma mater, the Saint Joe’s Hawks.

Jim Bryan

Technical Project Consultant

Jim Bryan

Technical Project Consultant

Jim joined MainSpring in 2014 and is the go-to guy on all technical project management (PM) activities. He has over 5,000 hours of technical PM experience recognized by the Project Management Institute.

By combining his PM experience with his Microsoft certifications, Jim works closely with clients to identify the root business problem. He then develops a plan to use technology and business processes to get them to the best place possible for their business. Jim’s solutions are known for being elegant and concise, while keeping solutions simple and practical to efficiently achieve the proper result.

Jim enjoys spending time with his family, camping, home brewing beer and the occasional video game.

Mike Wilhide

Information Systems Security Manager

Mike Wilhide

Information Systems Security Manager

Mike Wilhide joined MainSpring in 2010 and has spent the last four years of his 10-year IT career supporting the cyber security mission with the Army’s MC4 program. As a security engineer, Mike is responsible for ensuring that the MC4 system is compliant with DoD and federal cyber security regulations by performing vulnerability assessments, designing remediation strategies and implementing innovative security solutions.

Mike has been a member of the Information Systems Security Association since 2011 and earned his (ISC)2 CISSP certification in 2013. He enjoys spending his free time practicing security research in his home lab, hanging out at Baltimore music venues and traveling the U.S. with his wife.

Mike Beargie

Application Developer

Mike Beargie

Application Developer

Mike Beargie has been with MainSpring since 2013 and has over 10 years of application development experience. As a developer, he creates solutions for clients in a wide variety of sectors across the U.S. and abroad. Prior to working at MainSpring, Mike worked as the lead developer for a consulting company, serving high profile political, special interest and nonprofit clients in the Washington, D.C., and Columbus, Ohio, markets.

Mike regularly presents solutions and best practices to the FileMaker development community around the country, and is well known as an answer man online as well. In 2014 and 2016, Mike was recognized with the FileMaker Excellence Award for community contributions. Mike is a man of many hobbies, including woodworking, home brewing, art and music.

Kyler Redmond

Marketing Coordinator

Kyler Redmond

Marketing Coordinator

Kyler joined MainSpring in March of 2016 as their marketing coordinator. She’s responsible for the firm’s marketing efforts, which include content marketing, inbound and outbound marketing, and publication design. She also helps manage the firm’s website, and is responsible for its continual improvement.

Kyler enjoys singing at karaoke bars, and is convinced she could become an interior designer with all of her HGTV experience. She loves all things sports—especially cheering for her favorite team, the Ravens, with her dad. In her free time, she enjoys spending time with family and friends, as well as her fiancé and their two perfect puppies—Bentley and Ranger.

Ryan Klenk

Application Developer

Ryan Klenk

Application Developer

Ryan Klenk joined MainSpring in 2011 and is the technical lead for application development. He brings a wide range of technical experience and has maintained FileMaker development certifications for four years.

Ryan works directly with clients to create and implement innovative solutions that fit their organization. As a FileMaker authorized trainer, he helps the development community keep pace with the latest trends and best practices. Ryan’s a Ravens fan and enjoys camping and hiking.

Theresa Dalton

Human Resources Manager

Theresa Dalton

Human Resources Manager

Theresa Dalton joined MainSpring in 2013 and serves as the Human Resources Manager for the team. She is responsible for managing new hire onboarding, payroll, benefits and the 401(k) profit sharing plan. She has over 18 years of business experience, including process development, employee engagement programs, contract administration and recruitment. Prior to MainSpring, Theresa was the director of operations for a small start-up government contractor and managed all activities related to the operations and development of the company.

Theresa is a loyal D.C. sports fan, especially the Washington Capitals, Nationals and Redskins and attends games every chance she gets. She also enjoys spending time traveling with her husband and family.

Michele Tate

Senior Accounting Coordinator

Michele Tate

Michele Tate

Senior Accounting Coordinator

Michele Tate has been with MainSpring since 2014 and has 15 years of experience in customer service, accounting and office managing.

Prior to MainSpring she worked briefly for the Frederick County, Md, school system as a pre-K through 5th grade substitute teacher before deciding to return to her roots in accounting.

She enjoys musical theatre, live music and assisting her husband on his DJ gigs. She’s a mom to her canine child Mardi Gras, an advocate for pit bulls and bully breeds and is an avid New Orleans Saints fan who can often be heard yelling Who Dat!

Patrick Briggs

Junior Application Developer

Patrick Briggs

Junior Application Developer

Patrick joined MainSpring in 2017 and is a member of the application development team. He helps clients solve problems by creating custom apps tailored to their business needs.

Before becoming a Junior Application Developer, Patrick was a chef for eight years, and the love of food has never left him. He still enjoys cooking for friends and family, especially when preparing seafood. He also likes to experiment in the kitchen with different culture’s cuisines—his favorite being Indian food.

Make it count

Make it CountEarning awards for being a healthy employer isn’t enough: we want our team to own it! Learn how we’re challenging our MainSpringers to go above and beyond to make their wellness count.

Make it count

Supporting our core values

  • Wooden door and hinge

    Connect

    Make every interaction count, whether it’s with a client, vendor or co-worker. Strong, meaningful connections lead to retention.

  • Door and Tree

    Own

    Own the problem; don’t assume someone else has it. While you may not work an issue from start to finish, ensure closure.

  • Silver gears

    Innovate

    Think outside the box to resolve a problem. In our industry, many tasks are somewhat routine, but make sure you are always thinking of a better way.

  • Bullet train in front of mountain

    Expedite

    Today not tomorrow; see a problem, fix a problem.

  • Runner silhouette

    Succeed

    Find the ‘win-win’.