SAMHSA needed to process online waivers submitted by doctors who were requesting permission to distribute Buprenorphine for addicts. But, bottlenecked solutions and manual processes made the verification and reporting of each waiver time-consuming and costly. In effect, SAMHSA and DSG decided to partner with MainSpring to help expedite the distribution of treatment across America.
With outdated software and hardware, as well as an inefficient information architecture, DCCK suffered from poor communication and collaboration efforts—forcing them to reach out for help. By partnering with MainSpring, they've boosted productivity, which has saved them countless hours in the work week, as well as thousands of dollars per year. Now, they're investing that time and money back into their mission to reduce hunger!
Faced with a timely, manual contract approval process, MainSpring partnered to implement a new procurement system within the existing IESC SharePoint infrastructure, which eliminated the majority of steps, shored up internal controls and made the system much easier to use. As a result, the system has improved accuracy, speed, usability, transparency and oversight of the contract approval process.