Four Reasons Help Desks Fail
As part of a managed services provider (MSP) community, I know firsthand that there are many quality help desks out there. The common challenge, however, is that there are many moving parts to...
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Read MoreAs part of a managed services provider (MSP) community, I know firsthand that there are many quality help desks out there. The common challenge, however, is that there are many moving parts to...
Posted by Brenda Sneed
Read MoreGrowing up, I was amazed how the Road Runner always managed to foil his nemesis, Wile E. Coyote, in his pursuit. The Coyote used the American Company Making Everything (ACME) Corporation products in...
Posted by Kurt Schneider
Read MoreI had the opportunity to test drive a Tesla Model S while at the SharePoint conference in Boston during the week of June 30, 2016, and walked away feeling like I had just jumped into a time machine...
Posted by John Laub
Read MoreMy first experience with checklists was when I was just a kid, though it was not my checklist. My parents used checklists to constantly remind me of my tasks and chores. Sound familiar? Now, we can...
Posted by Kurt Schneider
Read MoreDrop-down menus are an important user interface component in our toolbox. They offer a quick and simple way to view a list of values, and then pick the one you need. Drop-down menus operate on the...
Posted by Ray Steen
Read MoreOver the course of the last ten-plus years of my career in custom application development consulting, I’ve played various roles in approximately 400 individual projects with different scopes, goals...
Posted by Marshall Micheals
Read MoreIT services unlock a brighter future for architecture and engineering firms.
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